Name: 100 methods for total quality management
SKU: 9171379
Price: 111.79 EUR
Availability: InStock
Author: Kanji, Gopal K. ; Asher, Mike
ISBN: 9780803977471

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100 methods for total quality management

Type

Physical Book

Author

Gopal K. Kanji

Mike Asher

Publisher

Sage Publications Ltd

Language

English

Pages

256

Format

Paperback

Dimensions

23.4x15.6x1.3 cm

Weight

0.34 kg.

ISBN

0803977476

ISBN13

9780803977471

Synopsis "100 methods for total quality management"

From force field analysis to zero defects′, from brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management. Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving, analysis and evaluation in the management process. After an introduction briefly outlining the basic principles of TQM, the bulk of the book then provides clear, concise outlines of the 100 methods. It describes their purpose, application - how to use′ - and benefits, with examples. A classification o

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100 methods for total quality management - Kanji, Gopal K. ; Asher, Mike

Synopsis "100 methods for total quality management"

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