Name: basic service management
Price: 29.81 EUR
Availability: InStock
Author: England, Rob
ISBN: 9780958296939

Select your country

Americas

Europe

Rest of the world

Type

Physical Book

Author

Rob England

Publisher

Two Hills

Language

English

Format

Paperback

Dimensions

22.9 x 15.2 x 0.4 cm

Weight

0.10 kg.

ISBN

0958296936

ISBN13

9780958296939

Synopsis "basic service management"

Service Management is the potent idea that could change your business. This useful little book is a pocket guide on how to operate any enterprise, described from the point of view of the services it delivers. After all, delivery is what success is all about. It describes the basics, in realistic pragmatic terms. And it is brief - we limited ourselves to 50 pages. Whether you are in manufacturing, trades, retail, IT, not-for-profit...; whether you provide service internally to the rest of your organisation or externally to paying customers; whether you work anywhere from a small business to a government department; this book introduces you to service management. It will get you started, get you up and running, and it will set you on the path to the advanced concepts if that is where you need to be.

Customers reviews

Have you read this book? Login to add your review.

More customer reviews

0% (0)
0% (0)
0% (0)
0% (0)
0% (0)

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews

basic service management - England, Rob

Synopsis "basic service management"

Customers reviews

Frequently Asked Questions about the Book

Is the book original?

In what language is the book written?

What is the format of this book?

Questions and Answers about the Book

Opinions about Bookdelivery