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portada Bringing total quality to sales
Type
Physical Book
Publisher
Author
Collection
_
Year
1992
Language
English
Pages
87
Format
Paperback
Dimensions
15,3 x 23
ISBN13
9780873891301

Bringing total quality to sales

Cas Welch - Pete Geissler (Author) · ASQC Quality Press · Paperback

Bringing total quality to sales - Cas Welch - Pete Geissler

Used BookGood Condition Imported to Netherlands
Delivery: 12 Aug - 21 Aug Shipping: 9 to 15 business days.
60,31 €
Import costs and 9% BTW included in the price ✅
(Good Condition)60,31 €

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Synopsis "Bringing total quality to sales"

Contents:

Foreword

Preface

Quality, Customers, And Flies In the Soup

Chapter 1:

A sale Isn't A sale anymore -It's An Experience for the Customer and a process for the seller

Chapter 2:

Requisites for total quality in sales

Chapter 3:

Measuring the quality of the sales function

Chapter 4:

Getting Started: Self-Assessments of the 10 requisites

Chapter 5:

Getting Started: Tools to identify and implement opportunities for improvement

References

Bibliography

Index.

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