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portada COLEC LP - DETALLES QUE ENAMORAN (in Espñaol)
Type
Physical Book
Author
Publisher
Language
Espñaol
ISBN13
9789585566415
Edited in
Colombia

COLEC LP - DETALLES QUE ENAMORAN (in Espñaol)

David Gómez (Author) · B de bolsillo · Physical Book

COLEC LP - DETALLES QUE ENAMORAN (in Espñaol) - David Gómez

4,5 estrellas - de un total de 5 estrellas 2 reviews
New Book Imported to Netherlands
Delivery: 14 Jul - 21 Jul Shipping: 8 to 12 business days.
16,50 €
Import costs and 9% BTW included in the price ✅
16,50 €

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Synopsis "COLEC LP - DETALLES QUE ENAMORAN (in Espñaol)"

La experiencia del cliente es la próxima arena competitiva. Por encima del producto y el precio, es el cuidado y la forma como se sienten tratados lo que hace la diferencia. Los clientes no se van, son las compañías las que los dejan ir por prestarles un servicio mediocre.Según estudios, el 68% de los clientes se pierden por la actitud de indiferencia de algún representante de la compañía y 9 de cada 10 pagarían más por una mejor experiencia.
David Gómez
  (Author)
View Author's Page
Author of several best sellers, including Good, Beautiful and Expensive, Details that Enchant, and Immortal Businesses. Some have been translated into English, among them: Stop Competing on Price, It’s the Small Things, and Yellow. He has published over one thousand eight hundred articles and a weekly electronic newsletter that since 2010 reaches more than fifty thousand subscribers in Latin America. He is the director of Well Thought, a ridiculously practical commercial training company, with which he accompanies transformation processes in organizations around the world. To date, he has worked with more than three hundred seventy companies and has made more than eight hundred presentations. Before founding Well Thought, in 2009, he worked for fifteen years in commercial positions for Coca-Cola, DuPont, Avery Dennison, Spectrum Brands, and the Latin Advertising Group. He holds a degree in Business Administration, specializes in Consumer Psychology, and has an MBA. He is a sales and marketing trainer for Africa, the Middle East, Asia, and Latin America with the NGO Vital Voices since 2015, and a member of the National Speakers Association in the United States and the Virtual Speakers Association International in Europe. Proudly Colombian, model 1970. wellthought.com
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Customers reviews

Valen Giraldo Tuesday, September 30, 2025
Verified Purchase

✨ Detalles que enamoran de David Gómez me recordó que los clientes no se quedan por precio, sino por cómo los haces sentir. Son los pequeños gestos, la atención genuina y los detalles simples los que realmente marcan la diferencia.

10
 Claudia Suarez Monday, April 21, 2025
Verified Purchase

Cómo siempre 10/10, felicidades tienen un excelente servicio, siempre me ha ido muy bien en mis compras con ustedes

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The book is written in Espñaol.

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