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portada Improving the Evaluation of Scholarly Work: The Application of Service Theory
Type
Physical Book
Publisher
Author
Language
English
Pages
176
Format
Hardcover
Dimensions
23.4 x 15.6 x 1.3 cm
Weight
0.45 kg.
ISBN13
9783031176616
Categories

Improving the Evaluation of Scholarly Work: The Application of Service Theory

Gummesson, Evert ; Díaz-Méndez, Montserrat ; Saren, Michael (Author) · Springer · Hardcover

Improving the Evaluation of Scholarly Work: The Application of Service Theory - Gummesson, Evert ; Díaz-Méndez, Montserrat ; Saren, Michael

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Synopsis "Improving the Evaluation of Scholarly Work: The Application of Service Theory"

This book aims to stimulate debate in the growing and highly controversial area of measuring scholarly work. The authors examine key aspects of this topic through the lens of the latest theoretical developments in service science and associated fields. It includes chapters explaining the theoretical developments and methodological aspects of measuring the quality of academic teaching and research, while other chapters provide a review and analysis of various types of scholarly work metrics and processes with examples from several countries, cultures, and educational systems. The current growing concern about higher education (HE) quality has prompted institutions to divide university teachers' work into different areas and to design methods aimed at measuring the productivity of these areas. It is widely accepted that the need to evaluate HE service quality is a relevant issue for any society. However, the authors argue that most of the current practices used in the pursuit of this objective are jeopardizing the future of the university as a place of knowledge generation, science evolution and professional education.

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