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portada Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source)
Type
Physical Book
Year
2008
Language
English
Pages
495
Format
Hardcover
Weight
3
ISBN
1605660086
ISBN13
9781605660080
Edition No.
1

Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source)

Aileen Cater-Steel (Author) · Information Science Reference · Hardcover

Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source) - Aileen Cater-Steel

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Synopsis "Information Technology Governance and Service Management: Frameworks and Adaptations (Premier Reference Source) "

Increasingly, information technology governance is being considered an integral part of corporate governance. There has been a rapid increase in awareness and adoption of IT governance as well as the desire to conform to national governance requirements to ensure that IT is aligned with the objectives of the organization.""Information Technology Governance and Service Management: Frameworks and Adaptations"" provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management. A must-have resource for academics, students, and practitioners in fields affected by IT in organizations, this work gathers authoritative perspectives on the state of research on organizational challenges and benefits in current IT governance frameworks, adoption, and incorporation.

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