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portada Knowledge in Servitization Management: A Comparative View
Type
Physical Book
Author
Publisher
Language
English
Pages
106
Format
Hardcover
Dimensions
21x14.8x1 cm
Weight
0.30 kg.
ISBN13
9783031186868
Categories

Knowledge in Servitization Management: A Comparative View

Michitaka Kosaka (Author) · H. M. Belal (Author) · Kunio Shirahada (Author) · Palgrave MacMillan · Hardcover

Knowledge in Servitization Management: A Comparative View - Belal, H. M. ; Shirahada, Kunio ; Kosaka, Michitaka

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Synopsis "Knowledge in Servitization Management: A Comparative View"

The last two decades have seen a shift towards service-based value in a process referred to as servitization. Manufacturers have been challenged to create relevant knowledge and adapt to this change. This book has two key purposes. First of all, the authors examine the theoretical underpinnings of knowledge management and servitization, before proposing a conceptual model for knowledge co-creation and organizational knowledge management processes. Then, the model is tested through a series of case studies from Japan and Malaysia, providing insight into experiences of business transformation from produce-centric to service-centric in developed and developing Asian economies. This book will be of interest to academics, students and practitioners in servitization, knowledge creation and knowledge management, especially those interested in Asian economies.

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