Name: managing assertively,how to improve your people skills : a self-teaching guide
Price: 20.27 EUR
Availability: InStock
Author: Burley-Allen, Madelyn ; Burley-Allen, M.
ISBN: 9780471039716

portada managing assertively,how to improve your people skills : a self-teaching guide

managing assertively,how to improve your people skills : a self-teaching guide

Type

Physical Book

Author

Madelyn Burley-Allen

M. Burley-Allen

Publisher

John Wiley & Sons

Language

English

Format

Paperback

Dimensions

23.4 x 19.1 x 1.4 cm

Weight

0.49 kg.

ISBN

0471039713

ISBN13

9780471039716

Edition No.

0002

Synopsis "managing assertively,how to improve your people skills : a self-teaching guide"

A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.

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managing assertively,how to improve your people skills : a self-teaching guide - Burley-Allen, Madelyn ; Burley-Allen, M.

Synopsis "managing assertively,how to improve your people skills : a self-teaching guide"

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