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portada Performance Contracting and Service Delivery
Type
Physical Book
Author
Publisher
Language
English
Pages
156
Format
Paperback
Dimensions
22.9x15.2x0.9 cm
Weight
0.24 kg.
ISBN13
9786200501868
Categories

Performance Contracting and Service Delivery

Ken Oluoch (Author) · Gideon Kipchumba Kemboi (Author) · Shadrack Kipkoech Sitienei (Author) · LAP Lambert Academic Publishing · Paperback

Performance Contracting and Service Delivery - Kemboi, Gideon Kipchumba ; Sitienei, Shadrack Kipkoech ; Oluoch, Ken

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Synopsis "Performance Contracting and Service Delivery"

Performance contracting has been praised globally as an effective strategy and a tool for enhancing and improving the performance of public institutions and government departments' alike. The public service plays an essential role in effective delivery of services key to the functioning of a state economy. The endeavour of effective service delivery in organizations is to exploit on the welfare of its service users and its developmental goal is to achieve sustainable improvement in the standards of the quality of life for its general public. Gupta (2002) notes, performance contracting involves a highly structured phase of evaluating results considers to be an extremely rigorous technical exercise on one hand and on the other hand a morale-boosting exercise for managers and staff.

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The binding of this edition is Paperback.

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