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portada Smart Services: Artificial Intelligence in Service Systems
Type
Physical Book
Publisher
Author
Language
English
Pages
216
Format
Hardcover
Dimensions
24.4x17x1.9 cm
Weight
0.67 kg.
ISBN13
9783036562834
Categories

Smart Services: Artificial Intelligence in Service Systems

Amorim, Marlene ; Cohen, Yuval ; Reis, João (Author) · Mdpi AG · Hardcover

Smart Services: Artificial Intelligence in Service Systems - Amorim, Marlene ; Cohen, Yuval ; Reis, João

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Synopsis "Smart Services: Artificial Intelligence in Service Systems"

This special issue contains 11 papers dealing with various aspects related to the usage of artificial intelligence in service provision. The Special Issue includes a broad range of papers covering recent applications of AI and new technologies across service businesses. The papers cover managerial and customer challenges, technologies, service robotics and research trends. Overall, the Special Issue offers knowledge for advancing the adoption of AI in services and inspiring managerial decisions and innovation in the fields of: service systems, smart service, service digitization, customer interactions, artificial intelligence, emotion detection, servitization, service robots and digitalization.

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The binding of this edition is Hardcover.

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