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portada Integrated It Performance Management
Type
Physical Book
Author
Publisher
Language
English
Pages
396
Format
Hardcover
Dimensions
25.7x18x2.8 cm
Weight
0.93 kg.
ISBN13
9781482242539
Categories

Integrated It Performance Management

Kenneth Bainey (Author) · Auerbach Publications · Hardcover

Integrated It Performance Management - Bainey, Kenneth

New Book Imported to Netherlands
Delivery: 08 Oct - 12 Oct Shipping: 14 to 15 business days.
€ 199,75
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€ 199,75

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Synopsis "Integrated It Performance Management"

If you are in search of real-world practical scenarios of IT performance management practices, with a desire to obtain examples of strategic directives, accountabilities, outcomes, and performance measures for managing IT services, with an interest toward how performance management integrates with strategic and operational management, then Integrated IT Performance Management is the perfect book for you.Unlike theoretical books that focus on human resources performance management, this book presents a compilation of the author's extensive IT management, performance management, project management, enterprise architecture, and applications development knowledge and skills, and industry experiences gained over more than 35 years as an IT professional in the private, public, and academic sectors in Canada and the United States.It provides an Integrated IT Performance Management Framework (IPMF-IT)(TM) that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. It also demonstrates the applicability of this framework within the context of the entire IT services delivery life cycle, using a model-centric approach. A unique and innovative aspect of this model is the alignment of outcome measures with output measures, which focuses on the effectiveness and efficiencies of output measures to the management, measurement, and delivery of IT services, using integrated IT performance measurement dashboards.

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