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portada investigating workplace discourse
Type
Physical Book
Author
Publisher
Year
2006
Language
English
Pages
200
Format
Hardcover
Dimensions
23.4x15.6x1.3 cm
Weight
0.46 kg.
ISBN
0415364701
ISBN13
9780415364706
Categories

investigating workplace discourse

Almut Koester (Author) · Routledge · Hardcover

investigating workplace discourse - Koester, Almut

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Synopsis "investigating workplace discourse"

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

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