Outsourcing Agreements. A Practical Guide: Second Edition - George Kimball;Mark W. Heaphy

Key Features:

Explains the genesis and evolution of outsourcing, from data centres to business processes, as well as onshore and offshore performance.Covers a wide range of engagements and agreements.Analyzes structural frameworks for outsourcing transactions, including master service agreements and supporting documents that govern price, performance, and service levels.Evaluates risks associated with outsourcing, emphasizing an effective allocation of risks and responsibilities, including their financial and regulatory implications, to help assure successful outcomes.Discusses the impact of such transformative technologies as cloud computing, generative AI, deep machine learning, robotic process automation and digital transformationsExamines emerging EU and US regulation of artificial intelligence in relation to legal compliance in outsourcing engagements.

Outsourcing Agreements is an essential guide for practising lawyers specializing in commercial law, as well as executives, managers, and consultants negotiating or overseeing outsourcing engagements.