Professional Writing: Communicating to Build Relationships (3rd Edition) guides learners to produce documents such as email, business letters, and memos that are reader-centered and support professional relationships. Author Dona J. Young shows how to develop a writing style that is simple, clear, and concise, connecting with readers through the "you" viewpoint, a positive approach, and a conversational voice. From sentences to paragraphs, learners become competent with mechanics (grammar for writing and punctuation) and then syntax (active voice, parallel structure, being concise, and information flow).Each chapter presents a critical topic for professional writing, such as persuasive communication, cultural sensitivity, teamwork, job-search skills, and leadership. Unit 1 focuses on tools to edit effectively, starting with writing as process: as students address their editing blocks, they learn to "compose fearlessly and edit ruthlessly." Units 2 and 3 cover composing, editing, revising, and formatting business documents of all kinds: correspondence, reports, proposals, presentations, and research projects. In addition to practical coaching tips throughout, the Writing Workshop Quick Guides offer learners a writing resource comparable to a mini writer's handbook.Professional Writing improves learners' critical thinking and writing skills in the context of using communication to build relationships.It is the ideal resource for both in-person and online professional or technical writing classes in English departments as well as business communication classes found in communications departments.
