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portada Technical Knowledge for Service Advisors
Type
Physical Book
Author
Publisher
Language
English
Pages
48
Format
Paperback
Dimensions
28.0 x 21.6 x 0.3 cm
Weight
0.14 kg.
ISBN13
9781507797624
Categories

Technical Knowledge for Service Advisors

Gregory Marchand (Author) · Createspace · Paperback

Technical Knowledge for Service Advisors - Marchand, Gregory

New Book Imported to Netherlands
Delivery: 08 Sep - 15 Sep Shipping: 16 to 20 business days.
€ 15,74
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€ 15,74

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Synopsis "Technical Knowledge for Service Advisors"

Service advisors have the most difficult job in the automotive service industry...and that's without knowing anything about the technical aspects of an automobile. Being able to understand the basics of what a technician is telling them, and then being able to relay that information in simple, easy-to-understand terms to a customer are critical to a successful sale. This book describes basic vehicle systems, common problems, and frequent repairs in a manner that applies directly to the service advisor's job.

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The book is written in English.

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The binding of this edition is Paperback.

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