Name: When Consumers Complain
Price: 107.35 EUR
Availability: InStock
Author: Arthur Best
ISBN: 9780231051248

Select your country

Americas

Europe

Rest of the world

Type

Physical Book

Publisher

Columbia University Press

Author

Arthur Best

Year

1981

Language

English

Pages

232

Format

Hardcover

ISBN

0231051247

ISBN13

9780231051248

Synopsis "When Consumers Complain "

This book analyzes the legal challenges of consumer protection and product liability, focusing on the methods by which consumers can express dissatisfaction with products and their shortcomings. While consumer complaints are widespread and varied, often neither individual buyers are compensated nor is the whole class of consumers informed of defective products. Best calls for improvements that can make businesses more accountable, including mediation, arbitration, legal services, and small claims court, emphasizing how better behavior by businesses can also be good business.

Customers reviews

Have you read this book? Login to add your review.

More customer reviews

0% (0)
0% (0)
0% (0)
0% (0)
0% (0)

Questions and Answers about the Book

Do you have a question about the book? Login to be able to add your own question.

Opinions about Bookdelivery

More customer reviews

When Consumers Complain - Arthur Best

Synopsis "When Consumers Complain "

Customers reviews

Frequently Asked Questions about the Book

Is the book original?

In what language is the book written?

What is the format of this book?

Questions and Answers about the Book

Opinions about Bookdelivery