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  3. 1 Economics, finance, business and management  Business and management  Sales and marketing  Customer service

Customer service Books

We found 67 Books for routledge

Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens & Libraries

Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens & Libraries

Weaver, Stephanie
Routledge, Hardcover, New

€ 234,65
Bottom-Line Call Center Management

Bottom-Line Call Center Management

Butler, David L.
Routledge, 1 edition, Hardcover, New

€ 234,65
Experiential Marketing: Consumer Behavior, Customer Experience and the 7es

Experiential Marketing: Consumer Behavior, Customer Experience and the 7es

Batat Wided
Routledge, 2019, 1 edition, Paperback, New
18%
Off

€ 73,97

€ 60,56
Integrating Total Quality Management in a Library Setting

Integrating Total Quality Management in a Library Setting

Jurow, Susan ; Barnard, Susan
Routledge, 1993, Hardcover, New

€ 284,56
How to Win Campaigns: Communications for Change

How to Win Campaigns: Communications for Change

Rose, Chris
Routledge, 2010, Paperback, New

€ 54,79
Superior Customer Value

Superior Customer Value

Art Weinstein
Routledge, 2018, 4 edition, Paperback, New
13%
Off

€ 80,50

€ 69,88
Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

Bejou, David ; Keiningham, Timothy ; Aksoy, Lerzan
Routledge, 1 edition, Paperback, New

€ 76,27
Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

Bejou, David ; Keningham, Timothy L. ; Aksoy, Lerzan
Routledge, 1 edition, Hardcover, New

€ 234,65
Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Baran, Roger J. ; Galka, Robert J.
Routledge, Hardcover, New

€ 564,01
The Dark Side Of Crm: Customers, Relationships And Management

The Dark Side Of Crm: Customers, Relationships And Management

Bang Nguyen,lyndon Simkin,ana Isabel Canhoto
Routledge, 2015, Paperback, New

€ 78,70
Contemporary Issues in Digital Marketing

Contemporary Issues in Digital Marketing

Routledge, 2021, 1 edition, Paperback, New

€ 59,09
Engaging Brands: A Customer-Centric Approach for Superior Experiences

Engaging Brands: A Customer-Centric Approach for Superior Experiences

Addis, Michela
Routledge, 1 edition, Hardcover, New

€ 147,39
Leading the Customer Experience: Inspirational Service Leadership

Leading the Customer Experience: Inspirational Service Leadership

Cook, Sarah
Routledge, Hardcover, New

€ 73,58
performance measurement and leisure management

performance measurement and leisure management

alexandris, konstantinos
routledge, 2013, New

€ 54,79
The Customer Copernicus: How to be Customer-Led

The Customer Copernicus: How to be Customer-Led

Charlie Dawson; SeÁN Meehan
Routledge, 2021, 1 edition, Paperback, New

€ 42,36
Effective Client Management in Professional Services: How to Build Successful Client Relationships

Effective Client Management in Professional Services: How to Build Successful Client Relationships

Berkovi, Jack
Routledge, 1 edition, Hardcover, New

€ 199,75
Internal Marketing: Your Company's Next Stage of Growth

Internal Marketing: Your Company's Next Stage of Growth

Winston, William ; Cahill, Dennis J.
Routledge, 1 edition, Paperback, New

€ 78,95
The Out-Of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities. by Kevin Williams and Michael Mascioni

The Out-Of-Home Immersive Entertainment Frontier: Expanding Interactive Boundaries in Leisure Facilities. by Kevin Williams and Michael Mascioni

Williams, Kevin
Routledge, Paperback, New

€ 60,16
Customer Value Creation Behavior

Customer Value Creation Behavior

Yi, Youjae
Routledge, 1 edition, Hardcover, New

€ 234,65
Understanding Customers

Understanding Customers

Rice, Chris
Routledge, Hardcover, New

€ 285,67
Crisis Communication: Managing Stakeholder Relationships

Crisis Communication: Managing Stakeholder Relationships

Diers-Lawson, Audra
Routledge, 2019, 1 edition, Paperback, New

€ 65,53
Customer Loyalty Programmes and Clubs

Customer Loyalty Programmes and Clubs

Butscher, Stephan A.
Routledge, 2002, Hardcover, New

€ 234,65
Key Account Management Excellence in Pharma & Medtech

Key Account Management Excellence in Pharma & Medtech

Routledge, 2022, 1 edition, Paperback, New

€ 50,39
More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

More Is More: How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences

Morgan, Blake
Routledge, Hardcover, New

€ 42,97
many thin companies: the change in customer dealings and managers since september 11, 2001

many thin companies: the change in customer dealings and managers since september 11, 2001

carter, tony
routledge, 2004, New

€ 191,97
Superior Customer Value: Finding and Keeping Customers in the now Economy

Superior Customer Value: Finding and Keeping Customers in the now Economy

Art Weinstein
Routledge, 2018, 4 edition, Hardcover, New

€ 286,80
Contemporary Selling: Building Relationships, Creating Value

Contemporary Selling: Building Relationships, Creating Value

Mark W. Johnston; Greg W. Marshall
Routledge, 2021, 6 edition, Paperback, New

€ 22,36
customer service intelligence

customer service intelligence

Van Der Wagen, Merilynn
Routledge, 2007, Paperback, New

€ 62,85
Gower Handbook of Call and Contact Centre Management

Gower Handbook of Call and Contact Centre Management

Calvert, Natalie
Routledge, 1 edition, Paperback, New

€ 87,01
Customer Service Marketing: Managing the Customer Experience

Customer Service Marketing: Managing the Customer Experience

Edwin N. Torres; Tingting Zhang
Routledge, 1 edition, Hardcover, New

€ 134,01
The new Customer Experience Management: Why and how the Companies of the Future Address Their Customers'Needs Proactively

The new Customer Experience Management: Why and how the Companies of the Future Address Their Customers'Needs Proactively

Ivaylo Yorgov
Routledge, 1 edition, Paperback, New

€ 45,71
developments in the call centre industry: analysis, changes, and challenges

developments in the call centre industry: analysis, changes, and challenges

burgess, john
routledge, 2006, New

€ 222,17
application service providers in business

application service providers in business

focacci, luisa
routledge, 2005, New

€ 270,88
Customer Service Marketing: Managing the Customer Experience

Customer Service Marketing: Managing the Customer Experience

Edwin N. Torres; Tingting Zhang
Routledge, 1 edition, Paperback, New

€ 52,40
How to Measure Customer Satisfaction

How to Measure Customer Satisfaction

Hill, Nigel
Routledge, Hardcover, New

€ 285,67
Digital Channels and Social Media Management in Luxury Markets

Digital Channels and Social Media Management in Luxury Markets

Mosca, Fabrizio ; Civera, Chiara
Routledge, Hardcover, New

€ 256,12
Organizational Reputation in the Public Sector (Routledge Critical Studies in Public Management)

Organizational Reputation in the Public Sector (Routledge Critical Studies in Public Management)

Moshe Maor
Routledge, 2018, 1 edition, Paperback, New

€ 72,24
Better Customer Service: Simple Rules you can Apply Today

Better Customer Service: Simple Rules you can Apply Today

Edward C. Brewer; Terrence L. Holmes
Routledge, 2021, 1 edition, Paperback, New

€ 46,38
The Handbook of Customer Satisfaction and Loyalty Measurement

The Handbook of Customer Satisfaction and Loyalty Measurement

Hill, Nigel ; Alexander, Jim
Routledge, Hardcover, New

€ 211,87
public relations law: a supplemental text

public relations law: a supplemental text

parkinson, michael g.
routledge, 2007, New

€ 222,17
Digital Economy for Customer Benefit and Business Fairness: Proceedings of the International Conference on Sustainable Collaboration in Business,. 2019), Bandung, Indonesia, October 9-10, 2019

Digital Economy for Customer Benefit and Business Fairness: Proceedings of the International Conference on Sustainable Collaboration in Business,. 2019), Bandung, Indonesia, October 9-10, 2019

Anggadwita, Grisna ; Martini, Erni
Routledge, 1 edition, Hardcover, New

€ 261,11
Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Customer Relationship Management: The Foundation of Contemporary Marketing Strategy

Baran, Roger J. ; Galka, Robert J.
Routledge, 2016, Paperback, New
16%
Off

€ 162,64

€ 136,67
Customer Value Creation Behavior

Customer Value Creation Behavior

Yi, Youjae
Routledge, Paperback, New

€ 87,01
Building Customer-Brand Relationships

Building Customer-Brand Relationships

Schultz, Don E. ; Barnes, Beth E. ; Schultz, Heidi F.
Routledge, 1 edition, Hardcover, New

€ 234,65
customer relationship management in electronic markets

customer relationship management in electronic markets

iyer, gopalkrishnan r.
routledge, 2004, New

€ 56,20
Public Relations Cases: International Perspectives

Public Relations Cases: International Perspectives

Routledge, 3 edition, Hardcover, New

€ 134,01
Gower Handbook of Call and Contact Centre Management

Gower Handbook of Call and Contact Centre Management

Calvert, Natalie
Routledge, Hardcover, New

€ 234,65
Customer Service Intelligence

Customer Service Intelligence

Van Der Wagen, Merilynn
Routledge, Hardcover, New

€ 285,67
Ethnic Marketing: Theory, Practice and Entrepreneurship (Routledge Studies in Marketing)

Ethnic Marketing: Theory, Practice and Entrepreneurship (Routledge Studies in Marketing)

Guilherme D. Pires; John Stanton
Routledge, 2018, 1 edition, Hardcover, New

€ 234,65
implementation of total quality management

implementation of total quality management

kaynak, erdener
routledge, 1997, New

€ 99,09
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