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  3. 1 Economics, finance, business and management  Business and management  Sales and marketing  Customer service

Customer service Books

We found 1.973 Books

clients for life,evolving from an expert for hire to an extraordinary adviser

clients for life,evolving from an expert for hire to an extraordinary adviser

Sobel, Andrew ; Sheth, Jagdish
Free Press, Paperback, New

22,09 €
Winning her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers

Winning her Business: How to Transform the Customer Experience for the World's Most Powerful Consumers

Brennan, Bridget
HarperCollins Leadership, 2020, Paperback, New

17,68 €
customer service management training 101,quick and easy techniques that get great results

customer service management training 101,quick and easy techniques that get great results

Evenson, Renee
Amacom, 2011, Paperback, New

26,88 €
the customer service survival kit: what to say to defuse even the worst customer situations

the customer service survival kit: what to say to defuse even the worst customer situations

Gallagher, Richard
Amacom, 2013, Paperback, New

18,94 €
Engaged!: Outbehave Your Competition to Create Customers for Life

Engaged!: Outbehave Your Competition to Create Customers for Life

Lederman, Gregg
Brand at Work, Paperback, New

16,92 €
Researching Customer Satisfaction & Loyalty: How to Find out What People Really Think (Market Research in Practice)

Researching Customer Satisfaction & Loyalty: How to Find out What People Really Think (Market Research in Practice)

Szwarc, Paul
Kogan Page, 2005, 1 edition, Paperback, New

52,55 €
Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

Creating Customer Loyalty: Build Lasting Loyalty Using Customer Experience Management

Chris Daffy
Kogan Page, 2019, 1 edition, Hardcover, New

111,88 €
monitoring, measuring, and managing customer service

monitoring, measuring, and managing customer service

goodman, gary s.
jossey-bass, 2000, New

48,39 €
The Strategic Storyteller: Content Marketing in the age of the Educated Consumer

The Strategic Storyteller: Content Marketing in the age of the Educated Consumer

Jutkowitz, Alexander
Wiley, 2017, 1 edition, Hardcover, New

19,90 €
Passionate and Profitable pb

Passionate and Profitable pb

Arussy, Lior
Wiley, Paperback, New

23,29 €
The Dominant Influence of Marketing in the 21st Century: The Marketing Leviathan

The Dominant Influence of Marketing in the 21st Century: The Marketing Leviathan

Kitchen, P.
Palgrave MacMillan, Paperback, New

54,95 €
Building Great Customer Experiences (Beyond Philosophy)

Building Great Customer Experiences (Beyond Philosophy)

C. Shaw; J. Ivens
Palgrave Macmillan, 2002, 2 edition, Paperback, New

54,95 €
customer service? recognizing, educating and promoting

customer service? recognizing, educating and promoting

pearson, dr rae
createspace, 2010, New

23,11 €
Establishing Payment Arrangements: Beyond Net 30: The Collecting Money Series

Establishing Payment Arrangements: Beyond Net 30: The Collecting Money Series

Dunn, Michelle
Createspace, Paperback, New

25,11 €
Top 25 Call Center KPIs of 2011-2012

Top 25 Call Center KPIs of 2011-2012

Smartkpis Com ; Brudan, Aurel ; The Kpi Institute
Createspace, Paperback, New

60,10 €
Taking Your Customer Care to the Next Level: Customer Retention Depends Upon Customer Care

Taking Your Customer Care to the Next Level: Customer Retention Depends Upon Customer Care

Tehrani, Nadji ; Brubaker, Steve
Authorhouse, Hardcover, New

30,28 €
W.o.W. Lifestyle: front desk in wellness world

W.o.W. Lifestyle: front desk in wellness world

Cardelli, Marco
Createspace, Paperback, New

52,91 €
Fearless Communication: How to Energize Your Team for Success on the Phone

Fearless Communication: How to Energize Your Team for Success on the Phone

Tester, Dave
Aloha Publishing, Paperback, New

30,25 €
Profit in Plain Sight: The Proven Leadership Path to Unlock Profit, Passion, and Growth

Profit in Plain Sight: The Proven Leadership Path to Unlock Profit, Passion, and Growth

Anne C. Graham
Morgan James Publishing, 2015, Paperback, New

23,28 €
Service Excellence in Organizations, Volume I: Eight Key Steps to Follow and Achieve It

Service Excellence in Organizations, Volume I: Eight Key Steps to Follow and Achieve It

Urquhart, Fiona
Business Expert Press, Paperback, New

31,20 €
Dealership Customer Service Superstars: Six attitudes that bring out our best

Dealership Customer Service Superstars: Six attitudes that bring out our best

Cavitt, Cary Jon
Createspace, Paperback, New

25,11 €
Handbook of Research on Contemporary Consumerism (Advances in Marketing, Customer Relationship Management, and E-Services)

Handbook of Research on Contemporary Consumerism (Advances in Marketing, Customer Relationship Management, and E-Services)

Kaufmann, Hans Ruediger ; Panni, Mohammad Fateh Ali Khan
Business Science Reference, 2019, 1 edition, Hardcover, New

367,83 €
The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees

The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees

Slavin, Amanda
Lioncrest Publishing, Paperback, New

16,32 €
Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills

Surviving Customer Service: Avoid Burnout, Develop Valuable Career Skills

Jenson, Donovon
Independently Published, Paperback, New

20,00 €
Strategies and Tools for Managing Connected Consumers

Strategies and Tools for Managing Connected Consumers

Ho, Ree C.
Business Science Reference, Hardcover, New

356,28 €
Uncopyable You: Create a Personal Brand That Gets People to Know You, Like You, Trust You, and Remember You!

Uncopyable You: Create a Personal Brand That Gets People to Know You, Like You, Trust You, and Remember You!

Miller, Steve ; Miller, Kay
Sound Wisdom, Paperback, New

21,43 €
Customer Service Essentials: Lessons for Africa and Beyond

Customer Service Essentials: Lessons for Africa and Beyond

Hinson, Robert E. ; Adeola, Ogechi ; Nkrumah, Kojo Oppong
Information Age Publishing, Paperback, New

63,11 €
Turn Every Transaction into an Experience: The definitive guide to increasing car buyers' loyalty

Turn Every Transaction into an Experience: The definitive guide to increasing car buyers' loyalty

Wright, Douglas
Createspace, Paperback, New

19,98 €
Raving Patients: The Definitive Guide to Using Reputation Marketing to Attract Hundreds of new Patients

Raving Patients: The Definitive Guide to Using Reputation Marketing to Attract Hundreds of new Patients

Len Tau
Morgan James Publishing, 2020, Paperback, New

20,03 €
Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

Gupta, Monika ; Jindal, Priya ; Bansal, Shubhi
IGI Global, Paperback, New

255,66 €
Customer Relationship Management: A Strategic Approach

Customer Relationship Management: A Strategic Approach

Lopez, Denise
Willford Press, 2021, Hardcover, New

150,76 €
The 7 Concepts of Customer Service: How to Win Over Your Customers and Keep Them Coming Back! A Short and Practical Guide for Companies and Employees

The 7 Concepts of Customer Service: How to Win Over Your Customers and Keep Them Coming Back! A Short and Practical Guide for Companies and Employees

Kangley, Joshua S.
Independently Published, Paperback, New

11,52 €
Handbook of Research on Technology Applications for Effective Customer Engagement

Handbook of Research on Technology Applications for Effective Customer Engagement

Mohd Suki, Norazah
Business Science Reference, Hardcover, New

379,39 €
Improving Marketing Strategies for Private Label Products

Improving Marketing Strategies for Private Label Products

Arslan, Yusuf
Business Science Reference, Hardcover, New

252,26 €
Improving Marketing Strategies for Private Label Products

Improving Marketing Strategies for Private Label Products

Arslan, Yusuf
Business Science Reference, Paperback, New

194,48 €
Insights, Innovation, and Analytics for Optimal Customer Engagement

Insights, Innovation, and Analytics for Optimal Customer Engagement

Nagaraj, Samala
Business Science Reference, Paperback, New

194,48 €
How to Deal with Debt Collectors and Win Every Time How To Beat Them at Their Own Game: Your Number One Guide to Beating Debt Collectors

How to Deal with Debt Collectors and Win Every Time How To Beat Them at Their Own Game: Your Number One Guide to Beating Debt Collectors

Braveboy, Ernie
Independently Published, Paperback, New

14,36 €
The Amare Wave: Uplift Your Business by Putting Love to Work

The Amare Wave: Uplift Your Business by Putting Love to Work

Engelberg, Moshe ; Aaronson, Stacey
Angel Mountain Press, Hardcover, New

32,99 €
Dealing with Impossible Clients

Dealing with Impossible Clients

Scott, Gini Graham
Changemakers Publishing, Paperback, New

11,16 €
Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals

Seldman, Marty ; Futterknecht, John ; Sorensen, Ben
Optimum Press, Paperback, New

19,57 €
Profit-Driven Customer Service: Tuning and Exploiting a Necessary Function So It Multiplies Profit

Profit-Driven Customer Service: Tuning and Exploiting a Necessary Function So It Multiplies Profit

MacLean, Randy
Createspace, Paperback, New

60,10 €
Breakthrough Retailing: How a Bleeding Orange Culture can Change Everything

Breakthrough Retailing: How a Bleeding Orange Culture can Change Everything

Inglis, Jim
IR Publishing, 2021, Hardcover, New

34,67 €
It's Not About Us - It's All About Them

It's Not About Us - It's All About Them

Butler, Martin
Management Books 2000, Paperback, New

22,19 €
Microsoft Dynamics Crm 2011 Reporting

Microsoft Dynamics Crm 2011 Reporting

Kumaar, Manish ; Sinay, Damian
Packt Publishing, Paperback, New

67,34 €
Client Centric: Grow Your Business With An Amazing Customer Experience

Client Centric: Grow Your Business With An Amazing Customer Experience

Charach, Randy
Paragon Publishing, Paperback, New

30,29 €
The Binman's Guide to Amazing Customer Service: Top customer words, service concepts & interviews to help create a sales focused customer-centric envi

The Binman's Guide to Amazing Customer Service: Top customer words, service concepts & interviews to help create a sales focused customer-centric envi

Browne, Oisin
Bookhub Publishing, Paperback, New

20,02 €
Innovation and Strategy: 15 (Review of Marketing Research)

Innovation and Strategy: 15 (Review of Marketing Research)

Satish Jayachandran
Emerald Publishing Limited, 2018, Hardcover, New

153,29 €
Top 10 Tips for Your top 10 Customers

Top 10 Tips for Your top 10 Customers

Ventura, David ; Jesson, Phil
New Generation Publishing, 2019, Paperback, New

25,44 €
Level 3 Customer Service Specialist (4) (Apprenticeship Companion)

Level 3 Customer Service Specialist (4) (Apprenticeship Companion)

Tim Webb
The Choir Press, 2022, Paperback, New

35,09 €
Feedback Rules!: 52 ways to listen to your stakeholders

Feedback Rules!: 52 ways to listen to your stakeholders

Numainville, Brian ; Hickner, Steve ; Madenberg, Doug
Brigantine Media, Paperback, New

25,37 €
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